Crossover Microfinance Bank

Corporate History

Crossover Microfinance Bank was acquired from a group of investors and turned around in 2014. The company changed its business model in 2015 from granting payday loans to Customers to a Group lending business model. The company has created a loan portfolio of over N400 million as of September 2021, with over 7,000 loan customers.

About Crossover Microfinance Bank

Crossover Microfinance Bank operates in Nigeria, with branches in Lagos state. The bank’s mission is to empower low-income earners, particularly women, by providing access to financial services. Crossover is committed to promoting financial inclusion and improving the lives of its customers.

Crossover Microfinance Bank’s success is not just limited to its financial performance and outreach but also reflected in its commitment to technology and innovation. The bank has invested heavily in technology and digital infrastructure to enhance its operations and improve customer experience. It has implemented various digital solutions, making banking services more accessible to its customers, particularly those in remote areas.

The bank has also implemented a robust risk management framework to ensure it operates safely and sustainably. The bank’s risk management framework covers all areas of its operations, including credit, market, liquidity, and operational risks. The bank regularly reviews its risk management framework to ensure it remains relevant and effective in addressing emerging risks.

Crossover Microfinance Bank’s commitment to excellence is also reflected in its human capital management practices. The bank strongly emphasizes training and development, and it has implemented various human resource initiatives to attract and retain top talent. The bank’s commitment to employee satisfaction is evident in its high employee engagement levels.

The bank’s leadership team is also worth mentioning, as they have played a significant role in its success. The bank’s board of directors and management team comprise experienced professionals with a wealth of experience in the financial services industry. Their leadership and guidance have been instrumental in the bank’s success, and they continue to steer it toward greater heights.

In the future, Crossover Microfinance Bank will focus on expanding its outreach and providing more innovative financial products and services to its customers. The bank will also continue to invest in technology and digital infrastructure to enhance its operations and improve customer experience. With its strong commitment to customer satisfaction and financial inclusion, the bank is well-positioned to continue positively impacting the lives of low-income earners in Nigeria and contribute to the country’s economic growth and development.

"Crossover Microfinance Bank operates in Nigeria, with branches in Lagos state. The bank's mission is to empower low-income earners, particularly women, by providing access to financial services. Crossover is committed to promoting financial inclusion and improving the lives of its customers."

Client Details

Better finance and consulting 654, NewYork-22

Service Provided

Financing, Marketing, Tax Advising, Consulting

Project Timeline

5 Days planning, and 1 month for completion

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